ABOUT SHIPPING
We deliver to Canada and USA.
You will see shipping options at checkout. Contact us if it shows “No shipping method were found” at checkout, we’ll get back to you asap.
Due to COVID-19 packages may be significantly delayed, please be patient. Thanks for your understanding!
Yes, absolutely! Type in your Canada address and select Local Pick Up at checkout, you will receive an email when your item is ready for pickup.
If your order isn’t backorder, it will be shipped within 2-4 business days.
If your order contains backorder items, processing time varies. The whole order will be shipped together in 20-40 days. Thanks for your patience.
ABOUT EMBROIDERY
The hooped embroideries are 100% hand-made while the hanging (soft-mounted) embroideries are machine-made.
The double-sided embroidery, also known as double sides embroidery or two-faced embroidery, is a technique in which stitching takes place on both sides of single transparent silk fabric. The design shows on both sides (front and reverse). All the loose threads and knots are hidden skillfully. Such a piece can be displayed in a double-sided wooden photo frame to show both sides of the piece.
Our hanging embroidery comes soft-mounted. It is mounted onto a soft, flexible backing with a cloth mat border. It is the ideal solution for framing the silk art yourself later or it may be hung as-is. The soft-mount can be cut to any size and may be glued to a backboard for easier positioning. It can also be rolled for storage which makes shipping easier and more economical.
OTHER QUESTIONS
All the items listed in Yingifts.com are in Canadian Dollars.
When it says “Available on backorder” in a product page, it means this product is “Out of stock” at this moment.
We’ll be working on this specific piece once we receive your order. Please expect 20-40 days processing time after you placing your backorder.
Our products are 100% handmade, it’s inevitable that the actual product will be slightly different from the pictures. Thanks for your understanding!
If your order contains backorder item, the other items in the same order will be shipped together with the backorder item when it’s in stock.